At the Atrium Body Corporate Meeting held on 28 Sep 12, a unanimous vote was taken to formally thank you and Armont Rectification Builders for the professional approach and attitude in fixing the drummy internal tiles that we have all experienced for the past couple of years.
All Unit owners where the work was completed are very pleased and satisfied that the problem has been rectified. They have also asked me to convey their appreciation for the manner and attitude with which the Armont Team conducted the works and how impressed they were with the cleanliness upon completion. They were well organised and coordinated and completed the works in a timely and friendly manner.
The biggest thanks goes to you Colin and SCN Pty Ltd for your perseverance and commitment and also your professional approach as the builder.Full payment has been transferred to your Bank account. Confirmation number E 6265215140 amount $3201.00 for the tile rectification work as invoiced.
We would like to take the opportunity to record our appreciation for work completed successfully.
It would be true to say we were nervous and sceptical that the finished job could solve the extensive drumming issues we had with our flooring.
The work was completed professionally by Craig and Damien who clearly do take pride in the finished product. (not often do trades people deliver on all fronts with their efforts)
Thanks to this whole process we can now relax and enjoy our home, free from the previous concerns.
We wish the company and staff every success for the future.We would like to give some feedback on the recent work your company carried out at our residence. Firstly we were thrilled that you came up to inspect the whole area of the floor and provided an accurate assessment of the repair job required, communication was exceptional and you arrived at the time specified and took the time to talk to us and explain to us the answers to the questions that we asked you, thank you. The service that we received from you did not stop there. The two tradesmen you sent for our repair were Craig and Damien. Craig phoned on Monday 26/03/2012 to introduce himself and let us know that he would be at our residence at 1500 Hrs on Tuesday 27/03/2012 which was great to have so much notice of when he would arrive on site. Just after midday on Tuesday I received another phone call from Craig to inform me that he would be a little later and would arrive at 1515 Hrs, what great communication who could possible complain about that. Craig and Damien arrived at 1510 Hrs and quickly and efficiently surveyed our residence so that they could carry out the repair. Again with Craig and Damien they were very and polite and courteous and removed their shoes before entering the house ( it is amazing how many other workers try to walk straight in with dirty muddy footwear )and did not hesitate to answer any further questions we had and also explaining very well that answer as they continued working. After the repair Damien made sure that everything was left in a absolute clean state and Craig was also continually checking so that there was no residue left at all, they worked exceptional as a team. In all we are both very happy with the service your company supplied and the quality of yourself as well as Craig and Damien. Because of all of the above it would make it a pleasure to recommend your companies services to anyone we hear of that has a similar problem that we had. Just a thank you for sending the boys to fix my problem tiles. Your new recruit Chris was very obliging and it was good to catch up with Blake again.Roy and I would like to express our thanks for the major repair you have done on our Marble. The team was very reliable and they have done a wonderful job. I would like to say what a great job your 2 employees did. They arrived on time, they were polite and courteous, they had good work ethic and attitude. They respected my property and there was almost no mess. I was expecting dust everywhere but it was spotless. There was little noise, minimum disruption and they worked in with us still using the house. It is almost impossible to see any signs of what they have done and any slight variation in grout colour is minimal even after a few days and the floor hasn’t been washed yet. The floor tiles are now really solid and a pleasure to walk on. I can very highly recommend your company. I run a company myself and aspire to the standard set by yours. You sent 2 young lads up to repair the drumming tiles. Lovely attitude, job explained, exceptionally contented with the finished application. Thank you.